Extracted from the original post "In this post I decided to summarise all finding that can be helpful to estimate the ROI of SharePoint and understand the true cost of that can be summarised as following
Licenses
Server software
Virus protection & Backup
Hardware and Infrastructure
Training
Operation
that is separated across the following categories
Hard ROI (tangible outcome) - the cost savings that will result
Soft ROI (less tangible outcome) – efficiency improvements
Risk Mitigation
that will allow to"
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